Terms of service

Welcome to spicemunnar.com (“Website”, “we”, “our”, “us”).
By accessing, browsing, or using this Website, you agree to be bound by these Terms & Conditions along with our Privacy Policy. If you do not agree, please do not use the Website.

1. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.

You must not host, upload, post, publish, transmit, or share any content that:

  • Is unlawful, misleading, abusive, defamatory, obscene, pornographic, hateful, or harmful

  • Violates intellectual property, privacy, or proprietary rights

  • Encourages illegal activities, gambling, money laundering, or fraud

  • Contains viruses, malware, or harmful code

  • Impersonates another person or entity

  • Threatens the unity, integrity, security, or sovereignty of India

Any violation may result in immediate suspension or termination of access.

2. Account & User Responsibilities

If you create an account, you are responsible for:

  • Maintaining confidentiality of login credentials

  • Providing accurate and current information

  • All activities carried out under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Prohibited Activities

You may not:

  • Use bots, spiders, scrapers, or automated tools to access the Website

  • Attempt unauthorized access to servers, systems, or user accounts

  • Interfere with Website security, performance, or transactions

  • Send spam, unsolicited promotions, or chain messages

4. Intellectual Property

All content on spicemunnar.com including text, images, logos, graphics, design, and software is owned or licensed by SpiceMunnar and protected under Indian intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially exploit any content without prior written consent.

5. Product Information & Pricing

We strive to ensure all product details, descriptions, and prices are accurate. However:

  • Errors may occur

  • Prices and availability are subject to change without notice

In case of a pricing or typographical error, we reserve the right to cancel the order and refund the amount paid.

6. Orders, Payments & Currency

  • All payments must be made in Indian Rupees (INR)

  • Payments are processed via secure third-party gateways

  • We are not responsible for payment failures due to banks or payment providers

We may request additional verification documents to prevent fraud.

7. Shipping & Risk of Loss

All purchases are made under a shipment contract.
Risk of loss and ownership pass to you upon delivery of the product to the shipping carrier.

8. Cancellation Policy

  • Orders cannot be cancelled automatically after payment

  • You may contact customer support immediately with your order number

  • Orders can be cancelled only if they have not been processed

Refunds will be issued within a reasonable time to the original payment method.

9. Returns & Refunds Policy

We offer a 15-day return policy from the date of delivery.

Conditions:

  • Product must be unused and in original condition

  • Return request must be initiated within 15 days

To initiate a return, contact us at:
Email: sales@spicemunnar.com

Refunds will be processed after inspection of the returned product.

10. Communication Consent

By placing an order, you consent to receive:

  • Order confirmations

  • Shipping and delivery updates via phone, SMS, or email

We do not send promotional calls or messages without consent.

11. Third-Party Links & Advertisers

Our Website may contain third-party links. We are not responsible for:

  • Content

  • Privacy practices

  • Transactions with third-party websites

All dealings with third parties are at your own risk.

12. Disclaimer of Warranties

The Website and all content are provided on an “as is” and “as available” basis.

We do not warrant that:

  • The Website will be uninterrupted or error-free

  • Information is always complete or accurate

  • Servers are free from viruses or harmful components

13. Limitation of Liability

To the maximum extent permitted by law, spicemunnar.com shall not be liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of data, profit, or business

  • Delays or service interruptions

14. Indemnification

You agree to indemnify and hold harmless spicemunnar.com, its owners, employees, and affiliates from any claims, losses, or legal expenses arising from your breach of these Terms or violation of any law.

15. Breach & Termination

We reserve the right to:

  • Suspend or terminate access

  • Remove user content

  • Take legal action

Without prior notice if these Terms are violated.

16. Privacy

Your personal information is governed by our Privacy Policy, available on spicemunnar.com.
If you do not agree with our data practices, please do not use the Website.

17. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Exclusive jurisdiction lies with the courts of Kochi, Kerala.

18. Changes to Terms

We may revise these Terms at any time.
Continued use of the Website constitutes acceptance of the updated Terms.

19. Contact Information

For questions or concerns, contact us at:
Email: sales@spicemunnar.com
Website: https://spicemunnar.com